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Terms and Conditions

To enroll in our course, please first select the subscription option. After this, you will be directed to payment options following a series of verification steps.

Payment Structure:

  • For the full CLINICAL course, which spans five months, payment is required in advance. You may choose to pay the entire amount upfront or opt for a two-installment plan: 50% before enrollment and the remaining 50% after two months. The installment policy is applicable exclusively to individuals who enroll within the first month of the course commencement.
  • You are eligible for a complimentary two-week trial of the full course before making your full payment. Please note that this free trial is only available at the beginning of a course and is not offered at any other time. This offer is applicable exclusively to the full five-month course. 


Refund and Cancellation Policy:

  • If you decide to withdraw from the course within the first two weeks of the free trial classes, you are entitled to a full refund. After the two-week period, refunds will no longer be available. Once access to the course software has been granted, no refunds will be issued. Refunds can only be processed to your bank account. 
  • Please be advised that if you enroll in the course after the free two-week free session has concluded, it will be assumed that you have reviewed our complimentary classes. As a result, no refunds will be issued for enrollments made after this period.
  • If you decide to withdraw, a 10% administrative fee and a Stripe Processing fee will be deducted from the total payment. 
  • If a mentor or course provider from a similar AMC preparatory course attempts to access our classes or materials, their enrolment will be cancelled and the full fee forfeited, with no refund applicable. 
  • The refund process can take 2-4 weeks to finalise. 


Course Access:

  • Upon payment, you will receive a receipt via email and a confirmation on our website.
  • Access to the course notes and lecture materials will be available according to your subscription plan. 
  • Please note that the duration of the course is not calculated from the date of your enrollment but is calculated from the official start date of the course.
  • Extension of the further course access is not possible if you did not chose it during the initial enrolment.


Payment Methods:

  • All payments must be made online. We do not accept cash or offline payments.


Face-to-face Physical Examination Workshop:

  • In the event of venue issues or any other issues, the date of the workshop can be changed. So we recommend that you book flexible tickets and accommodation. 
  • In any unforeseen issues, the organiser can cancel the workshop with a full refund to the candidates. 


Customer Support:

  • Should you have any concerns or dissatisfaction with our service, please contact us at firstaidamc4536@outlook.com. We are committed to resolving any issues in accordance with Australian Consumer Law in cases of major faults or defects.


Subscription Pause: We do not have any options for pausing the subscription. A full fee will need to be paid even if you could not join a single class. 

Rejoining the Course: Full course students can rejoin the course with a 25% discount if they completed the old course within the last 2 years of the current course. 

Debt Recovery and Interest Clause

1. Payment Obligations:

Students must make full payment of all course fees in accordance with the payment schedule agreed at the time of enrolment. Failure to do so constitutes a breach of these Terms and Conditions.

2. Overdue Accounts:

If any amount payable to FIRST AID AMC Pty Ltd remains unpaid after the due date, the student acknowledges and agrees that:

a) Interest will accrue on the outstanding balance at a rate of 20% per annum, calculated daily from the due date until payment is received in full; and

b) FIRST AID AMC Pty Ltd may, at its discretion, suspend or cancel course access until payment is made.


3. Debt Recovery Costs:

The student agrees to indemnify and reimburse FIRST AID AMC Pty Ltd for all reasonable costs, expenses, and disbursements (including legal fees on a solicitor-and-own-client basis and any commission payable to a licensed debt collection agency) incurred in recovering or attempting to recover any overdue amount.

4. Enforcement:

FIRST AID AMC Pty Ltd reserves the right to refer unpaid accounts to a debt recovery agency or initiate proceedings in a competent tribunal or court. Any default may also be reported to relevant authorities or credit reporting agencies where legally permissible. For international students, FIRST AID AMC Pty LTD reserves the right to inform the Australian immigration about this which can affect their Visa to Australia.

5. No Waiver

Failure by FIRST AID AMC Pty Ltd to enforce any part of this clause shall not be deemed a waiver of its rights to enforce payment or recover debts at a later time.


Policy Changes:

  • First AID AMC reserves the right to amend its policies as necessary. Any major changes to payment structures will be communicated to candidates at least three months in advance.


Intellectual Property and Conduct:

MOST important: It is absolutely prohibited to download, copy-paste, print, save, share, record, screenshot or otherwise distribute any of the course contents, including any notes and video recordings. Access to Learning Materials is terminated automatically if you are found to do this.

 

All our Content is protected by copyright law. You are strictly prohibited from downloading, screenshot, recording, duplicating, or reproducing any content under any circumstances.


Violation of this prohibition will result in disciplinary and legal action, including but not limited to any or all the following:

  • Immediate removal of access and termination of enrolment.
  • Forfeiture of full payment.
  • A fine of 5000 AUD.
  • Civil penalties and prosecution.

 

A single device will be permitted to use the software during the 5 months course. So, we advise you to create an account in the software using the device you will be using for the duration of the course. Please note, we won’t allow use of multiple devices for the portal.